Privacy

Privacy Policy
— Bajje Bangladesh

At bajje, your personal data belongs to you. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have as a bajje player in Bangladesh. No jargon, no hidden clauses — just straight answers.

Last Updated: January 2025

How Bajje Protects Your Privacy

Six core privacy commitments that every bajje player in Bangladesh can count on — from the moment you register to every bet you place.

End-to-End Encryption

Every piece of data you send to bajje — from your login credentials to your payment details — is encrypted using TLS 1.3. Your information is unreadable to anyone intercepting the connection between your device and bajje's servers. We don't cut corners on encryption, ever.

We Never Sell Your Data

Bajje does not sell, rent, or trade your personal information to any third party for marketing purposes. Your name, mobile number, email address, and betting history are used only to operate your bajje account and improve your experience on the platform. Full stop.

Payment Data Never Stored

Bajje does not store your bKash PIN, Nagad PIN, or bank account credentials on our servers. All payment processing is handled by certified payment partners. Bajje only retains transaction reference numbers and amounts — never the sensitive authentication details of your payment accounts.

You Control Your Data

As a bajje player, you have the right to access, correct, and request deletion of your personal data at any time. You can update most of your account information directly from your bajje profile settings. For data deletion requests, contact [email protected] and we'll process it within 30 days.

Minimal Data Collection

Bajje only collects the data we genuinely need to operate your account and comply with legal obligations. We don't ask for information we don't need. We don't track your activity outside of bajje. We don't build advertising profiles. Less data collected means less risk to you.

Breach Notification

In the unlikely event of a data breach affecting your personal information, bajje will notify you by email within 72 hours of becoming aware of the incident. We will explain what data was affected, what steps we have taken, and what you should do to protect yourself. Transparency is non-negotiable.


1Who We Are

Bajje is an online betting platform operating at bajje.club, serving players primarily in Bangladesh. When this Privacy Policy refers to "bajje", "we", "us", or "our", it means the bajje platform and the team responsible for operating it.

Bajje acts as the data controller for all personal information collected through the bajje.club website and the bajje mobile app. This means we determine the purposes and means of processing your personal data. If you have any questions about how bajje handles your data, contact us at [email protected].

This Privacy Policy applies to all bajje services — including sports betting, Crickex exchange, casino games, e-sports markets, and the bajje app — regardless of how you access them.

2Data We Collect

Bajje collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment processors. Here is a clear breakdown of what we collect and why.

Information You Provide

Data Type Examples When Collected
Identity Data Full name, date of birth, national ID number Registration and verification
Contact Data Email address, mobile number Registration
Verification Documents NID card scan, passport copy, selfie KYC verification
Financial Data bKash/Nagad number, bank account name, transaction amounts Deposits and withdrawals
Communications Support chat logs, emails sent to bajje When you contact support

Information Generated Automatically

When you use bajje, our systems automatically record certain technical data. This includes your IP address, device type and operating system, browser type and version, pages visited on bajje, time and duration of sessions, and betting and transaction history. This data is used for security monitoring, fraud detection, and improving the bajje platform.

Information from Third Parties

Bajje receives transaction confirmation data from payment processors such as bKash and Nagad. This includes transaction reference numbers, amounts, and timestamps. We do not receive your payment account PIN or password from any payment provider.

3How We Use Your Data

Bajje uses your personal data only for legitimate purposes directly related to operating your account and providing our services. We do not use your data for purposes you would not reasonably expect. Here is exactly how bajje uses the data we collect:

  • Account Management: To create, maintain, and secure your bajje account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer in BDT.
  • Fraud and Security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
  • Responsible Gaming: To monitor betting patterns and identify players who may need responsible gaming support or intervention.
  • Customer Support: To respond to your queries, complaints, and requests via live chat and email.
  • Legal Compliance: To comply with applicable laws, regulations, and lawful requests from authorities.
  • Platform Improvement: To analyse usage patterns and improve the bajje platform, fix bugs, and develop new features.
  • Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional offers.

Bajje will only send you promotional emails and SMS messages if you have explicitly opted in during registration or in your account settings. You can opt out at any time by updating your communication preferences or clicking the unsubscribe link in any marketing email.

4Legal Basis for Processing

Bajje processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

Contract Performance

Most of the data processing bajje carries out is necessary to perform the contract between you and bajje — that is, to operate your betting account, process your bets, and handle your deposits and withdrawals. Without this processing, bajje cannot provide its services to you.

Legal Obligation

Bajje is required by law to verify the identity and age of all players, maintain records of financial transactions, and report suspicious activity. Processing your identity and financial data for these purposes is a legal obligation, not a choice.

Legitimate Interests

Bajje processes certain data — such as technical logs and usage analytics — based on our legitimate interest in maintaining a secure, fair, and well-functioning platform. We only rely on this basis where our interests are not overridden by your privacy rights.

Consent

Where bajje processes your data for marketing communications, we do so only with your explicit consent. You can withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5Data Sharing

Bajje does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are contractually required to protect it.

Payment Processors

To process your deposits and withdrawals, bajje shares necessary transaction data with payment processors including bKash, Nagad, and Rocket. These providers receive only the data required to complete the transaction — your account number and transaction amount. They are not permitted to use this data for any other purpose.

Identity Verification Partners

Bajje uses third-party KYC (Know Your Customer) service providers to verify the identity documents you submit during account verification. These providers process your identity data solely for verification purposes and are bound by strict data processing agreements.

Legal and Regulatory Authorities

Bajje will disclose your personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by law, or when we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal process.

Business Transfers

In the event that bajje undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified by email before your data is transferred and becomes subject to a different privacy policy.

All third parties who receive your data from bajje are required to sign data processing agreements that prohibit them from using your data for any purpose other than the one for which it was shared.

6Cookies and Tracking

Bajje uses cookies and similar tracking technologies to make the platform work properly, keep you logged in, and understand how players use the site so we can improve it. Here is what you need to know about cookies on bajje.

Essential Cookies

These cookies are required for bajje to function. They keep you logged in during your session, remember your language and display preferences, and protect against cross-site request forgery attacks. You cannot opt out of essential cookies without breaking the platform.

Analytics Cookies

Bajje uses analytics cookies to understand which pages players visit most, how long they spend on different sections, and where they encounter problems. This data is aggregated and anonymised — it cannot be used to identify you personally. Analytics cookies help us make bajje better for everyone.

Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the functionality of bajje — for example, you may be logged out more frequently or lose your display preferences between sessions.

Bajje does not use third-party advertising cookies or tracking pixels. We do not allow advertising networks to place cookies on bajje.club. The only tracking on bajje is for platform functionality and internal analytics.

7Data Retention

Bajje retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Here is how long we keep different types of data:

Data Type Retention Period Reason
Account and identity data 5 years after account closure Legal and regulatory obligation
Transaction records 7 years after transaction date Financial record-keeping requirements
Betting history 5 years after account closure Dispute resolution and compliance
Support communications 3 years after last contact Quality assurance and dispute resolution
Technical logs 12 months Security monitoring
Marketing preferences Until you opt out or close your account Consent management

After the applicable retention period, bajje securely deletes or anonymises your personal data so that it can no longer be linked to you. Anonymised data may be retained indefinitely for statistical analysis.

8Your Privacy Rights

As a bajje player, you have meaningful rights over your personal data. Bajje is committed to making it easy for you to exercise these rights. Here is what you can do:

Right to Access

Request a copy of all personal data bajje holds about you. We will provide it within 30 days, free of charge.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. Most details can be updated directly in your account settings.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it. Note that some data must be kept for legal compliance.

Right to Object

Object to bajje processing your data for marketing purposes or based on legitimate interests. We will stop processing unless we have compelling grounds to continue.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

Right to Restriction

Ask bajje to restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved.

To exercise any of these rights, email [email protected] with the subject line "Privacy Request" and your registered account email address. Bajje will respond within 30 days. We may need to verify your identity before processing your request.

9Children's Privacy

Bajje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps, and we conduct additional KYC checks to confirm the age of players before processing withdrawals.

If bajje discovers that a player is under 18, the account will be immediately suspended, all bets will be voided, and any deposited funds will be returned to the payment source. If you believe a minor has registered on bajje, please contact us immediately at [email protected] so we can investigate and take action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms including bajje. Visit our Responsible Gaming page for more information.

10Security Measures

Bajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • TLS Encryption: All data in transit between your device and bajje is encrypted using TLS 1.3, the current industry standard.
  • Encrypted Storage: Sensitive data stored on bajje's servers — including identity documents and verification data — is encrypted at rest using AES-256 encryption.
  • Access Controls: Access to personal data within bajje is restricted on a strict need-to-know basis. Staff members can only access the data required to perform their specific role.
  • Intrusion Detection: Bajje's infrastructure is monitored 24/7 by automated intrusion detection systems that flag and respond to suspicious activity in real time.
  • Regular Security Audits: Bajje conducts regular security audits and penetration tests to identify and address vulnerabilities before they can be exploited.
  • Staff Training: All bajje staff who handle personal data receive regular training on data protection best practices and their obligations under this Privacy Policy.

While bajje takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — use a strong, unique password for your bajje account and never share your login credentials with anyone.

11Changes to This Policy

Bajje may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email and display a prominent notice on bajje.club for at least 7 days before the changes take effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of bajje after an updated policy has taken effect constitutes your acceptance of the changes. If you do not agree with any changes, you should stop using bajje and contact support to close your account.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajje handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Privacy Requests: [email protected] (subject: "Privacy Request")
  • Live Chat: Available 24/7 via bajje.club
  • Response Time: Within 30 days for formal privacy requests; under 2 minutes via live chat for general queries

Bajje is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

For the fastest response to privacy questions, use the live chat on bajje.club. Our support team is available around the clock and can escalate data protection queries to the appropriate team immediately.


Your Data is Safe — Start Playing

Privacy Protected. Ready to Join Bajje?

Now you know exactly how bajje protects your personal data. Register your free account in under two minutes, deposit in BDT via bKash or Nagad, and enjoy cricket betting, casino games, e-sports, and more — with full confidence that your privacy is in safe hands.

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